Refund Policy

Effective Date: January 29, 2025

We want you to love Flockstar! Here's how refunds work depending on where you subscribe.

Mobile Subscriptions (iOS & Android)

Refunds for App Store and Google Play purchases are handled directly by Apple and Google, not by Flockstar.

To request a refund:

• iOS (Apple): Visit reportaproblem.apple.com or contact Apple Support
• Android (Google): Visit support.google.com/googleplay or manage subscriptions in Google Play

Apple and Google have their own refund policies and approval processes. If you have issues, contact us at support@flockstar.com and we'll do our best to help.

Web Subscriptions

14-Day Money-Back Guarantee: If you subscribe through our website, you can request a full refund within 14 days of your initial purchase.

After 14 Days: No refunds, but you can cancel your subscription anytime. You'll retain access through the end of your current billing period.

How to Request a Refund:

Email support@flockstar.com with:

• Your account email address
• Reason for refund (optional, but helps us improve)

We'll process approved refunds within 5-7 business days.

Cancellations

You can cancel your subscription anytime without penalty.

To cancel:

• iOS: Device Settings → iCloud Account → Subscriptions → Flockstar → Cancel
• Android: Google Play Store → Menu → Subscriptions → Flockstar → Cancel
• Web: Log into the Flockstar app → Settings → Subscription → Manage Subscription
• Or email us: support@flockstar.com and we'll cancel for you

Canceling stops future charges. You keep access through the end of your current billing period.

Special Circumstances

If you experience technical issues that prevent you from using Flockstar, contact us at support@flockstar.com